How Important is Post-Interview Follow-Up?

Very! In fact, your post-interview actions often make or break your success as a candidate.

Most job seekers have had this experiences: (1.) Your first interview goes wonderfully. The interviewer expresses admiration of your resume, your background, and your interviewing skills. You think you handled even the difficult questions well, and you're confident you adequately addressed the interviewer's concerns. But you never hear anything else from the company! (2.) You've had two rounds of interviews. Everyone you met with seemed impressed with your qualifications, and you're confident all your interviews went very well. Your interviewers made statements that seemed to indicate you were their top candidate. But you never hear anything else from the company!

First, be aware that a variety of things which have nothing to do with your candidacy may have arisen since your last interview. The company may have imposed a hiring freeze, or it may have been acquired by another company, for example.

It is important that you remember the interview is the beginning of your efforts, not the end. There are things you can do during and after the interview to improve your chances.

During the interview, try to listen very carefully for hidden concerns and issues in the interviewer's words. Take notes, so you'll have enough information to write a dynamite thank-you letter. If you're not comfortable doing this, jot down as much as you can remember after the interview, and as soon as possible before your memory fades. Get the business card of each person with whom you interview. Don't be afraid to ask questions and dig for information. Is this a new position? Why do you need to fill this position? When do you anticipate a hiring decision? How many other candidates are you interviewing for this position? How do my qualifications compare with theirs? Do you have any concerns about my abilities or experience? (Note: It's very important that you not get defensive about any concerns the interviewer expresses.)

After the interview, ALWAYS write a thank-you letter. If you interviewed with more than one individual, write a customized letter to each one. Be sure to address any concerns (expressed or discerned) that surfaced during the interview. Go beyond the traditional thank-you letter. Thank the interviewer(s) for their time, but also summarize and expound on any issues raised during your interview. In particular, address any perceived weaknesses in your experience and abilities.

Finally, if you don't hear anything within the hiring timeframe expressed during your interview, don't hesitate to drop the interviewer(s) a note or call. Some of our clients have landed job offers because they were the most persistent candidate. Just remember, there's a fine line between persistent and pest. Too much status checking can kill your chance for an offer.